It’s probable that any Salesforce veterans working on your team are already familiar with the Classic interface. If your team is returning to Salesforce and the primary goal is to get up and running as quickly as possible, this may be an advantage for you.
Nevertheless, this is only a solution for the short term because Lightning is the platform that has the most active support. After a few days or weeks of using Salesforce Classic, you can find that Salesforce automatically upgrades you to Lightning. This could happen at any point.
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Lightning is the best option for the vast majority of users, and it is especially recommended if your firm is just getting started with Salesforce.
The user interface is significantly simpler, more quickly accessible, and represents the platform’s direction going forward. Classic, on the other hand, is an option for teams coming back to Salesforce or those unable to transition quite yet.
If you go with the Classic option, you should know that its future is clouded with some degree of doubt. An announcement regarding when support for the Classic interface would be discontinued has not yet been made by Salesforce.
However, the internet community as a whole seems to be of the opinion that Classic will be around for years to come as Salesforce works to fill up any existing feature holes and maintains support for major businesses.
However, there is no assurance that this is the case, so make an informed decision. After getting used to Classic, it would be a major hassle to have to switch to a more modern platform just a year later. This would be an undesirable situation.
Is salesforce classic end of life? New users should continue with Lightning unless there is some evident feature advantage to going with Classic and for them. In that case, they should switch to that instead.
Even in that case, you will want to switch to the more modern interface once the primary reasons for using Classic are eliminated in Lightning.
The Platform of Salesforce Lightning
Lightning is actually a lot more than just an interface, despite the fact that we are discussing it in this context. It is a complete framework that developers may utilize to build modern applications for Salesforce.
Integrations with third-party services are simplified, and you’ll also get the ability to construct bespoke components for the CRM platform’s online interface.
The Lightning UI is a modern web user interface that includes an assortment of text that is simpler to read, icons, and pictures that provide a glimpse of your company.
Examine the Home tabs of both user interfaces to get an idea of how drastically different they are from one another.
Lightning provides a variety of charts and lists that can provide you with an overview of the current state of your company in a single glance.
In contrast, the focus of Classic is on the written word, and the Home tab is essentially a social-style news feed that displays the most recent posts, emails, and tasks related to your organization.
When you drill down a bit more, you will see that if you look at an opportunity record in Lightning, you will see what Salesforce refers to as a highlights panel at the top of the page.
This panel includes buttons for typical actions as well as the current condition of the opportunity. The Classic view, on the other hand, presents the same information in a manner that emphasizes text.
To determine whether or not the transaction has been finalized, one must carefully read the brief wording contained inside the “Opportunity Details” section.