How to Get Certified as a Salesforce Admin and Why You Should

Salesforce has become one of the most popular customer relationship management (CRM) systems in the world, with over 150,000 companies using it to manage customer data, automate processes, and track sales.

Salesforce admin is responsible for managing and maintaining the Salesforce environment for an organization.

In this blog post, we will cover everything you need to know about becoming a certified Salesforce admin, including what Salesforce admin is, the benefits of certification, and the concepts covered in the admin module.

What is Salesforce Admin?

A Salesforce admin is responsible for setting up and customizing the platform, creating and managing users, maintaining data quality, and creating and running reports.

They play a crucial role in ensuring that the organization is making the most out of the platform and is utilizing all of its features and capabilities.

Why Should You Get Certified as a Salesforce Admin?

Getting certified as a Salesforce admin is an excellent way to demonstrate your expertise in using the platform. Here are some reasons why you should consider getting certified:

  • Recognition: Certification is recognized worldwide by employers and customers alike, providing you with recognition for your skills and knowledge.
  • Job Opportunities: Salesforce admin certification can open up several job opportunities as employers prefer certified candidates, knowing they have the required skills and knowledge to perform the job duties effectively.
  • Increased Earning Potential: Certified Salesforce admins earn higher salaries compared to their non-certified counterparts.
  • Job Security: Certification provides job security as it validates your skills and knowledge and shows that you’re committed to your profession.

How to Get Certified as a Salesforce Admin?

To become a certified Salesforce admin, you need to pass the Salesforce Certified Administrator exam. Here are the steps you need to follow to get certified:

  • Step 1: Create a Salesforce account and register for the exam.
  • Step 2: Study for the exam by reviewing the Salesforce Certified Administrator Exam Guide and taking the Salesforce Certified Administrator Trailhead module.
  • Step 3: Take the exam and pass with a score of 65% or higher.
  • Step 4: Once you’ve passed the exam, you’ll receive a certificate and a digital badge to showcase your certification.

What Concepts are there in Admin Module?

The Salesforce Certified Administrator exam covers a wide range of concepts related to the admin module. Here are the key concepts you need to be familiar with:

  1. User Management: Creating and managing users, roles, and profiles, managing permission sets, and monitoring user activity.
  1. Security and Access: Managing security, including data security, object and field-level security, and record-level security.
  1. Data Management: Creating and managing custom objects, fields, and relationships, importing and exporting data, and using a data loader.
  1. Automation: Creating and managing workflows, process builders, and approval processes to automate business processes.
  1. Analytics: Creating and running reports and dashboards, managing report and dashboard sharing, and creating custom report types.

CRS Info Solutions trains aspiring Salesforce admins

If you’re looking for professional training and assistance to prepare for the Salesforce Certified Administrator exam, CRS Info Solutions can help.

They offer Salesforce admin training that covers all the concepts and helps you prepare for the certification exam.

Their training is conducted by certified instructors with real-world experience in using Salesforce, and they provide hands-on experience working with the platform.


In conclusion, getting certified as a Salesforce admin is an excellent way to advance your career in Salesforce administration.

Certification provides several benefits such as recognition, job opportunities, increased earning potential, and job security.

To pass the certification exam, you need to have a good understanding of all the concepts covered in the exam. If you’re looking for professional training and assistance, CRS Info Solutions