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Fetchnbuy

Fetch N Buy is an online variety store that aims to provide the finest quality goods concisely at the best prices available. With their competitive prices, they want to make the products affordable in their store.

In addition to affordability, they strive to offer their customers quality goods at value prices. They carefully distill the products required the most. In this way, they aid in saving time by delivering just what is required.

They respect their customers at all levels and understand their significance to their business and therefore, If you have any questions about their products, or if would like to check the availability of an item, please use the “Contact Us” page to get in touch. Their team can help each customer by providing them with a wide selection when it comes time for shopping online.

Their Service

They shortlist a range of wholesalers/manufacturers/distributors providing the best prices possible in the market and source the products from them. 

All their products are carefully screened and quality checked before they are listed in their store.

Their “Return & Refund” policy has your back. Items damaged during transit or if you received a faulty product, it will be replaced or refunded with no questions asked. They ship their products from Gurgaon, Haryana to all pin codes across India.

Payment option

They accept Visa, Mastercard, Discover, AMEX, Rupay, UPI, Wallet Payments by OLA Money, Mobikwik, Freecharge, PayZapp and Airtel Money, Maestro, Internet Bank Transfer and other major payment service providers. 

They use HTTPS secure connections for all the transactions.

HTTPS is a secure communications protocol that eliminates the possibility of a third party breach in the communication or your payment information.

They do not store any credit/debit card information. 

They take credit/debit card data security very seriously, and they do not have access to your credit/debit card information.

They use Razorpay to securely handle credit card/debit card information.

Shipping and Delivery

Shipping

Costs
During the checkout, shipping costs are determined depending on the weight and measurements of the goods in the order. The final price for the cost of delivery to the consumer will be this price.

Service Providers
We partner with the leading shipping companies to give all of our customers the quality shipping services. As listed below, these suppliers are:
  • Delhivery
  • Xpress Bees
  • India Post
  • Blue Dart
  • Ekart Logistics

Amongst these options, the designated shipping partner for your shipments can differ.

Delivery Terms

Transit Time

The shipments are in transit for 2-4 business days in general. At this time, we only provide shipping services within India.

Dispatch Time

Orders are normally dispatched within 2 business days of the order being placed. 

During normal business hours, except on national holidays, we work on Monday – Friday.

Change of Delivery Address

We are able to change the delivery address requests at any time before the order has been dispatched.

Items Out of Stock

If an item is out of stock, we will immediately dispatch the in-stock items and send the remaining items once they are back in stock.

Delivery Time Exceeded

If the delivery time has exceeded the predicted time, please contact us so that an investigation can be conducted to fulfill the order in time.

Tracking Notifications

Upon dispatch, customers will receive a tracking link from which, based on the latest updates made available by the shipping provider, they will be able to follow the progress of their shipment.

Parcels Damaged in Transit

If you discover a parcel is damaged in transit, please reject the parcel from the courier if possible and contact our customer service. If the parcel has been delivered without you being present, please take the next steps to contact us.

Sales Tax

Sales tax has already been adjusted to the price of the products as displayed on the website.

Cancellations

If you change your mind before receiving your order, we will be able to acknowledge cancelations before the order has been dispatched. If an order has already been shipped, please refer to our Return & Refund policy for further instructions.

Process for parcel damaged in-transit

If a package is damaged in transit, a refund or replacement will be processed. 

Process for parcel lost in transit

We will process a refund or replacement as soon as the courier has completed an investigation and deemed the package to have been misplaced

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