If there is anything that elicits enthusiasm, it is a gift. From free one-on-one deals to free music, movies, and even software, we try to get everything we can get for free. But apply the same thinking to your business and suddenly things get a lot more complicated. How do you know if a free VoIP solution like Google Voice is really “no obligation”? Should you trust the all-powerful Google brand wholeheartedly? Why does Google Voice work for some users but not for others?
Google Voice for Business: Business feature
When you get something for free, it makes sense not to expect too much of it. But how do you align core functionality with today’s business requirements? To retain customers, at this point most free products abandon their policy without conditions and provide additional services at no additional cost. Google Voice is no exception.
Here’s what you can get for free, what you’ll have to pay for it, and if you choose Google Voice for Business, you should be prepared to remember it.
- City code
On the other hand, Google Voice allows you to select a number with an area code. The downside is that you are playing in a musical chair, where most of the good numbers are already there. What if your business is located in the country’s most populous cities? Good luck finding the area code available on the Google Voice page.
- Extension / call flow
If your business employs more than two people, call flow and extensions are very useful. It also creates a professional image and saves you time by providing information that can be fed into an automated voice system. Since Google Voice is not actually a VoIP provider, it will not be possible to set up structured call flows.
- HD sound quality
Since Google Voice does not support first-class HD audio and relies heavily on Wi-Fi, the connection may be unstable depending on your location.
Google voice is also popular to travelers. Go here to know the importance of google voice accounts for travelers.
- User support
If you think Google Voice is as error-free as Google Search, check out the Google Voice Help Forum. Besides, if you find yourself in the same position as these users, it is also the only official resource to which you will have access. Google doesn’t matter, of course.
Finally, our plans are designed for any type/size of business and put the responsibility on you: no long-term contracts, no hidden fees, and no confusion over what you pay. You can see for yourself anytime using our free trial.